We are one of the longest-serving e-businesses in Austria. With over 20 years of experience in the online industry, our success is based on a tradition of business integrity and a customer-oriented approach. Due to the company’s continued growth, we are looking to strengthen our team in Salzburg. We offer an English speaking job as a Customer Support Agent.
DISCOVER YOUR CHALLENGES
- Handle customer queries via chat/e-mail/phone.
- Build lasting relationships with customers through listening and problem-solving while offering suitable solutions via our products and services.
- Ensure customer satisfaction through exciting and engaging customer experiences.
- Skilfully apply knowledge when faced with unique situations.
- Adaptable to fit changing customer needs and job requirements.
- We offer you to be part of an open-minded and committed team
- We offer you a full-time permanent contract which includes some weekends
- We offer you a salary of €27,000 (gross) per year to start your career with us
- A modern and dynamic working environment in the heart of Salzburg
DISCOVER YOUR SKILLS AND ATTRIBUTES
- Strong customer focus
- Problem solving and analytical skills
- Excellent English skills, both verbal and writing. Other languages would be a definite advantage
- Ability to multi-task, prioritise and manage time effectively
- Ability to work independently and in a fast-paced environment