Customer Support Agent

We are one of the longest-serving e-businesses in Austria. With over 20 years of experience in the online industry, our success is based on a tradition of business integrity and a customer-oriented approach. Due to the company’s continued growth, we are looking to strengthen our team in Salzburg. We offer an English speaking job as a Customer Support Agent.


  • Handle customer queries via chat/e-mail/phone.
  • Build lasting relationships with customers through listening and problem-solving while offering suitable solutions via our products and services.
  • Ensure customer satisfaction through exciting and engaging customer experiences.
  • Skilfully apply knowledge when faced with unique situations.
  • Adaptable to fit changing customer needs and job requirements.


  • We offer you to be part of an open-minded and committed team
  • We offer you a full-time permanent contract which includes some weekends
  • We offer you a salary of €27,000 (gross) per year to start your career with us
  • A modern and dynamic working environment in the heart of Salzburg


  • Strong customer focus
  • Problem solving and analytical skills
  • Excellent English skills, both verbal and writing. Other languages would be a definite advantage
  • Ability to multi-task, prioritise and manage time effectively
  • Ability to work independently and in a fast-paced environment
[email protected]