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Customer Support Agent (M/W/D)
If you are looking for a new challenge in an ever-changing and dynamic environment, then this is the place for you!
We are one of the longest-serving e-businesses in Austria. With over 20 years of experience in the online industry, our success is based on a tradition of business integrity and a customer-oriented approach. Due to the company’s continued growth, we are looking to strengthen our team in Salzburg.
DISCOVER YOUR CHALLENGES
- Handle customer queries via chat/e-mail/phone
- Build lasting relationships with customers through listening and problem-solving while offering suitable solutions via our products and services
- Ensure customer satisfaction through exciting and engaging customer experiences
- Skilfully apply knowledge when faced with unique situations
- Adaptable to fit changing customer needs and job requirements
DISCOVER YOUR SKILLS AND ATTRIBUTES
- Strong customer focus
- Problem solving and analytical skills
- Excellent English skills, both verbal and writing. Excellent French and Italian are a plus
- Ability to multi-task, prioritise and manage time effectively
- Ability to work independently and in a fast-paced environment
- We offer you to be part of an open-minded and committed team
- We offer you a full-time permanent contract which includes some weekends
- We offer you a salary of €27,000 (gross) per year to start your career with us
- A modern and dynamic working environment in the heart of Salzburg
If that’s exactly what you are looking for and you have a valid permit for working in Austria, then please send your application (including permit) to: