Customer Support Agent

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Customer Support Agent (m/f/d)


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If you are looking for a new challenge in an ever-changing and dynamic environment, then this is the place for you!

We are one of the longest-serving e-businesses in Austria. With over 20 years of experience in the online industry, our success is based on a tradition of business integrity and a customer-oriented approach. Due to the company’s continued growth, we are looking to strengthen our team in Salzburg.



  • Handle customer queries via chat/e-mail/phone
  • Build lasting relationships with customers through listening and problem-solving while offering suitable solutions via our products and services
  • Ensure customer satisfaction through exciting and engaging customer experiences
  • Skillfully apply knowledge when faced with unique situations
  • Adaptable to fit changing customer needs and job requirements



  • Strong customer focus
  • Problem solving and analytical skills
  • Excellent English skills, both verbal and writing. Excellent French and Italian are a plus
  • Ability to multi-task, prioritize and manage time effectively
  • Ability to work independently and in a fast-paced environment



  • An exciting, fulfilling position in an international organization.
  • The chance to implement a problem-solving approach to support our customers.
  • A starting salary of around € 29.000 gross per year to start your career with us.
  • Training (hard and soft skill) opportunities
  • Guidance with relocation, accommodation, language courses etc.
  • A fixed long term and stable place of work.
  • A chance to grow and build your career path.
  • Gourmet subsidized lunches.
  • Home Office possibilities


If that’s exactly what you are looking for and you have a valid permit for working in Austria, then please send your application (including permit) to:



This email address is being protected from spambots. You need JavaScript enabled to view it.

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International flair

Work with colleagues from more than 40 different nations in English and German.

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Flexible working hours

Depending on your position, we offer the possibility of flexible working hours, with compensatory time and without the expectation of overtime.

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Improve & Grow

You always have the chance for further development, with specialized trainings, workshops or various conferences around the world.

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Healthy lunch

Thanks to our catering at 95 Grad, we always have something healthy & fresh on the lunch menu, incl. meal allowance.

Take your chance

Haven't found a job that matches you?

No worries, we are always on the lookout for new talents and are happy to receive your unsolicited application.
Apply now

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