ITSP Services is an innovative and expanding e-business company in beautiful Salzburg, Austria. We serve the largest and oldest market-provider in the entertainment industry. Our success is based on a long tradition of business integrity, fun at work and customer orientation. Due to the ongoing growth of the company, we would like to strengthen our team in our office in Salzburg.
In this role you will:
Perform routine work assignments and problem resolution to support other team members, by investigating suspicious accounts, users and payments; identifying fraud patterns by analyzing large quantities of data;
Profitably manage risk for new and existing accounts by monitoring trends, identifying opportunities, developing and presenting recommendations, implementing the strategies and measuring the impact;
Interact with customers whose payments require further information or investigation;
Managing relationships with our banks and processing partners worldwide.
To get in the door you will need:
Strong analytical and organizational skills with acute attention to detail and the ability to synthesize complex analytics into key points for recommendations to management;
Good understanding of e-commerce / online businesses and the underlying technologies;
Proficient in Microsoft Office (Word, Excel and Outlook) as well as good Internet understanding;
Strong customer focus and Common sense;
Ability to work independently as well as in a team;
Fluency in English.
You would like to be part of a great, dynamic and committed team;
You are looking for a long-time career development path
You would like to have a full-time contract and flexible schedule;
You consider 2000 euro monthly gross salary a good opportunity to start your career with us, subject to negotiation depending on experience.